Privacy policy

Last updated: September 13, 2026

This is a translation for convenience. If there is any difference, the Spanish version prevails.

This policy explains what personal data we process, for what purpose and what you can do about it. It is governed by Law No. 29733, the Personal Data Protection Law, and its regulations approved by Supreme Decree No. 016-2024-JUS, in force since March 2025.

1. Who is responsible for your data

Fundrbot. Contact for personal data matters: info@fundrbot.com.

Pending before operating

The customer personal data bank must be registered in the National Registry of Personal Data Protection of the National Authority (ANPD), attached to the Ministry of Justice. That registration has not been made yet and is not something that can be solved from the code.

2. What data we process

IdentificationName and email address, which you give us when you sign up.
PasswordWe do not store it. We only store a cryptographic fingerprint (hash) from which it cannot be reconstructed.
TradingView usernameThe username you give us so we can grant you the indicator.
Licenses and paymentsPurchased plan, start and expiration dates, and the activation note. We do not store card data: payment is confirmed outside the site and an administrator activates the license.
Session dataIP address and browser associated with your signed-in session, to keep it open and detect improper access.
Activity logDate and author of changes to your license and your access, so we can explain what happened with your account if something goes wrong.

We do not request or process sensitive data within the meaning of Law No. 29733, and the service is not directed at minors.

3. What we use it for

  • Creating and maintaining your account, and letting you sign in.
  • Granting you access to the indicator on TradingView and removing it when it expires.
  • Managing payment, the validity of your license and refunds.
  • Sending you operational emails: account confirmation, password recovery, notice that access has been granted and license expiration.
  • Answering your inquiries and any complaints you file.
  • Complying with tax and consumer protection obligations.

The legal basis for this processing is the performance of the contract between us and compliance with legal obligations. We will not send you advertising unless you give us your consent separately, and you may withdraw it whenever you want.

4. Who else processes it, and where

To provide the service we use providers that act as data processors. Their servers are outside Peru, so there is a cross-border data flow, which we inform you of here:

Neon (database)Stores your account, your license and your TradingView username. Servers in São Paulo, Brazil.
Vercel (hosting)Runs the application and processes requests. United States.
Resend (email)Sends the operational emails. United States.
Google Analytics (measurement)Counts visits and page views on the site, without your name or your email, and only stores cookies if you accept them. United States.
Payment gatewayToday payment does not go through a gateway on the site. If we enable online payment later, that gateway will be the processor of the payment data and we will document it here before using it.

We do not sell or transfer your data to third parties for commercial purposes. We will only hand it over to an authority when a regulation or a court order requires us to.

5. How long we keep it

For as long as your account exists and, afterwards, for the period during which contractual, tax or consumer liabilities may arise. Billing records are kept for the time required by Peruvian tax regulations. Once those periods have passed, the data is deleted or anonymized.

6. Your rights

You may exercise the rights of access, rectification, cancellation and objection, as well as the rights of portability and de-indexing introduced by the 2024 regulations. Write to us at info@fundrbot.com from your account email, stating which right you are exercising.

Maximum response times, counted in business days from your request:

  • Access: 20 business days.
  • Rectification, cancellation and objection: 10 business days.

If you consider that we have not handled your request properly, you may file a claim with the National Authority for Personal Data Protection of the Ministry of Justice and Human Rights.

7. Security

Passwords are stored using key derivation functions, not in plain text. Traffic is encrypted and the connection to the database requires TLS. Access to customer data is limited to administrator accounts, and every change to a license or an access is logged with its author.

No measure is infallible. If a breach affecting your data were to occur, we will inform you and report it to the authority when appropriate.

8. Cookies

We use technical and necessary cookies and, only if you accept them in the site notice, Google Analytics cookies to measure visits. We do not use advertising cookies:

  • The Better Auth session cookie, to keep you identified while you browse the dashboard.
  • fundrbot_ref, for 30 days, if you arrive with a seller's code. It is used to attribute the purchase to that seller.
  • fundrbot_locale, for 1 year, with the language you view the site in (Spanish or English), so we can reply in that language.
  • _ga and _ga_*, from Google Analytics, for up to 2 years, only if you accept. If you decline, they are not stored. To change your choice, delete this site's data in your browser and the notice will appear again.

If that were to change, this policy and the site would be updated beforehand.

9. Changes

If we modify this policy, the date at the top will reflect it and, when the change is significant, we will notify you by email.