Troubleshooting

If something's off

Answer in order, from access to the trade. Your problem is at the first question you answer no to.

Do you have access to the indicator?My answer is noClose
If you still don't see it in TradingView, find your case here. If the answer is yes, move on to the next question.
You requested access and the indicator still isn't in your TradingView account.
Where to look
Check your access status in your panel.
How to fix it
Access is granted first come, first served and can take a while. Once it shows as granted, reload TradingView.
Open TradingView in your panel
The indicator doesn't show up in Invite-only scripts.
Where to look
Check your TradingView username in the panel and the Invite-only scripts tab inside Indicators.
How to fix it
The username in the panel must match your TradingView one exactly. If you fix it, wait for access to be granted and reload the page.
Open TradingView in your panel
Do you see the indicator and its lines on the chart?My answer is noClose
If it draws nothing or doesn't behave as you expect, find your case here. If the answer is yes, move on to the next question.
It's been a while and no trade has opened.
Where to look
Check Profundidad de lectura (velas), Confirmación del giro (velas), Patrón de entrada and Horario principal.
How to fix it
Lower the waiting candles or widen the time window. A short window leaves little time for a reversal to show up.
Open the control
It keeps getting in and out, with no clear plan.
Where to look
Check Método de lectura, Suavizar lectura and the first Máximo.
How to fix it
Go back to Clásico and leave Suavizar lectura checked. Set the daily cap to 1 while you test.
Open the control
By the time the trade opens, the move is already over.
Where to look
Check Confirmación del giro (velas) and Tipo de entrada.
How to fix it
Remove waiting candles or use Orden stop. Orden stop enters earlier than A mercado tras la señal.
Open the control
A wick takes you out and then price moves your way.
Where to look
Check Método de stop loss, Margen extra de estructura and Multiplicador ATR.
How to fix it
Move the stop loss (SL) a little further from the reversal with the extra margin. If you use ATR — volatilidad, raise the multiplier.
Open the control
The take profit (TP) is almost never reached.
Where to look
Check Take profit (R) and the stop loss (SL) distance.
How to fix it
Lower Take profit (R) toward 1R, where 1R is the distance between entry and SL. A wide SL also pushes the TP further away.
Open the control
A trade opened in the middle of the night.
Where to look
Check Operar solo en horarios, Zona horaria and Horario principal.
How to fix it
Check Operar solo en horarios and pick the time zone of your clock. Then type the window you actually trade.
Open the control
The second trade of the day wiped out the first one's profit.
Where to look
Check the first Máximo and Aplicar límites.
How to fix it
Set the daily cap to 1. With a prop firm, use Total combinado so buys and sells share the cap.
Open the control
You won a trade and nothing opened for the rest of the day.
Where to look
Check Tras una operación ganadora.
How to fix it
That's what Pausar ciclo actual does. If you want to carry on in the next window, choose Pausar franja actual.
Open the control
On Friday everything closed, or it didn't close when you wanted out.
Where to look
Check Cerrar posiciones a una hora, Aplicar en and Hora.
How to fix it
The time window doesn't close trades; only this control does. Make sure the time falls before the market closes.
Open the control
You see the reversal on the chart and still no trade opens.
Where to look
Check Lados a preparar, the time window, the caps and the pauses.
How to fix it
With Compra y venta — OCO, the entry depends on price touching the pending order. The pattern drawing isn't enough.
Open the control
Trades keep opening one after another.
Where to look
Check both Máximo controls and the chosen style.
How to fix it
Lower the daily cap or switch to the Conservative style.
Open the control
It moved to break even, meaning the SL moved to your entry, and took you out on the first pullback.
Where to look
Check Activar break even and Activación del BE (R).
How to fix it
Raise Activación del BE (R) without reaching Take profit (R). If it keeps happening, turn break even off.
Open the control
The indicator is on the chart, but it doesn't draw entries, SL or TP.
Where to look
Check the symbol, the timeframe and the controls in the 08 · Gráfico menu.
How to fix it
Use a symbol and timeframe the setup is built for, like 5 minutes. Also make sure Mostrar niveles de entrada is checked.
Open the menu
Does the alert reach Actividad in the local Fundrbot panel?My answer is noClose
If TradingView fires the alert and Actividad doesn't log it, find your case here. If the answer is yes, move on to the next question.
Your connection answers with a 401 error.
Where to look
Check Credencial del webhook in the 09 · Automatización menu and the key in your panel.
How to fix it
The secret key doesn't match the one in the panel. Copy it again, delete the alert and create it again.
Open the control
Your connection answers with a 402 error.
Where to look
Check your license status in the panel.
How to fix it
Your license isn't active. Activate or renew it in the panel and test the alert again.
Open your panel
The alert fires in TradingView, but your connection receives nothing.
Where to look
Check that your connection is running and the webhook address inside the alert.
How to fix it
Start the connection on your PC. In the alert, paste the public address from your panel, never a local address like 127.0.0.1.
See how to automate
You changed a setting and alerts stopped arriving or still carry the old values.
Where to look
Check the alert you created in TradingView.
How to fix it
The alert keeps the settings from the moment you created it. Delete it and create it again after every change.
See how to automate
Does the trade open on your platform?My answer is noClose
If the alert arrives and the order doesn't show up on your platform, find your case here. If the answer is yes, move on to the next question.
The alert reaches your connection, but no order opens.
Where to look
Check ID de instancia in the indicator and in your panel.
How to fix it
Both IDs must be identical. Copy it again from the panel and create the alert again.
Open the control

If every answer is yes and something's still off, check the glossary or write to us from your panel.

You requested access and the indicator still isn't in your TradingView account.

The indicator doesn't show up in Invite-only scripts.

It's been a while and no trade has opened.

It keeps getting in and out, with no clear plan.

By the time the trade opens, the move is already over.

A wick takes you out and then price moves your way.

The take profit (TP) is almost never reached.

A trade opened in the middle of the night.

The second trade of the day wiped out the first one's profit.

You won a trade and nothing opened for the rest of the day.

On Friday everything closed, or it didn't close when you wanted out.

You see the reversal on the chart and still no trade opens.

Trades keep opening one after another.

It moved to break even, meaning the SL moved to your entry, and took you out on the first pullback.

The indicator is on the chart, but it doesn't draw entries, SL or TP.

Your connection answers with a 401 error.

Your connection answers with a 402 error.

The alert fires in TradingView, but your connection receives nothing.

You changed a setting and alerts stopped arriving or still carry the old values.

The alert reaches your connection, but no order opens.